Effective Date: November 17, 2025

This Privacy Policy explains how Full-Stack RevOps Management Limited, doing business as Full Stack RevOps (“we,” “our,” or “us”), collects, uses, discloses, and protects personal information through our website https://fullstackrevops.com (the “Site”).

By using this Site, you agree to the practices described in this Privacy Policy.

1. Scope

This policy applies to personal information collected through our Site and related online services, including:

• Contact and booking forms
  
• Newsletter sign-up forms
  
• Cookies and analytics tools
  
  

It does not apply to third-party websites or platforms that may be linked from our Site.

2. Information We Collect

We collect only the information necessary to operate our business, communicate with you, and provide requested services.

a. Information You Provide Directly

• Contact details such as your name, email address, company, and phone number when you fill out a form or book a meeting.
  
• Booking information when scheduling a meeting via Google Calendar.
  
• Subscription information when you sign up for our newsletter via the Mailchimp API.
  
  

b. Information Collected Automatically

• Cookies and tracking data through our CookieYes consent management platform.
  
• Usage data such as IP address, browser type, operating system, and time spent on pages, collected via analytics tools (e.g., Google Analytics).
  
  

All cookies and tracking scripts are subject to your consent preferences managed through CookieYes.

3. How We Use Your Information

We use personal information for the following purposes:

• To respond to inquiries or requests submitted through our forms.
  
• To schedule and manage meetings or consultations.
  
• To send newsletters and updates (via Mailchimp, only with your explicit opt-in).
  
• To analyze site usage and improve our content and performance.
  
• To comply with legal obligations or enforce our Terms and Conditions.
  
  

We do not sell, rent, or trade personal data under any circumstances.

4. Legal Basis for Processing (PIPEDA)

We process personal information based on your consent and for legitimate business purposes, including communication, marketing, and analytics. You may withdraw consent at any time by contacting us (see Section 10).

5. How We Share Information

We may share limited personal information with:

• Service providers that support our business operations (e.g., Google, Mailchimp, CookieYes).
  
• Legal authorities, if required by law or to protect our rights and safety.
  
  

All third-party processors are contractually obligated to protect your information and comply with applicable privacy laws.

6. Cookies and Tracking

We use cookies to improve user experience, analyze traffic, and enable core website functions.

Our Cookie Policy, managed through CookieYes, provides detailed information about each category of cookie, its purpose, and how you can manage your preferences.

You can modify or withdraw cookie consent at any time using the CookieYes widget displayed on our Site.

7. Data Retention

We retain personal information only as long as necessary for the purposes described in this Policy or as required by law. When information is no longer needed, it is securely deleted or anonymized.

8. Data Security

We take reasonable administrative, technical, and physical safeguards to protect personal information against unauthorized access, loss, or misuse. However, no online system can be guaranteed completely secure, and you use the Site at your own risk.

9. International Data Transfers

Because our services and third-party integrations (Google, Mailchimp) may involve data processing outside Canada, your information may be transferred to other jurisdictions. These providers are selected for their compliance with international data protection standards such as GDPR and PIPEDA.

10. Your Rights

Under Canadian privacy law, you have the right to:

• Access and request correction of your personal information.
  
• Withdraw consent to marketing communications.
  
• Request deletion of personal data, where applicable.
  
  

To exercise these rights, contact us using the details below.

11. Third-Party Services

a. Google Calendar

When you book a meeting, your details are transmitted securely to Google Calendar for scheduling purposes. Google’s handling of your data is governed by Google’s Privacy Policy.

b. Mailchimp

When you subscribe to our newsletter, your information is managed through Mailchimp, which stores and processes your data in accordance with Mailchimp’s Privacy Policy.

c. CookieYes

Our Site uses CookieYes to manage cookie consent and compliance. CookieYes does not store personally identifiable information without consent. See CookieYes Privacy Policy for more details.

12. Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes in legal requirements or business practices. Updates will be posted on this page with a revised effective date. Your continued use of the Site signifies acceptance of the updated policy.

13. Contact Us

If you have any questions or requests regarding this Privacy Policy, please contact:

Full-Stack RevOps Management Limited
602-551 Austin Avenue, Coquitlam, BC, V3K 6R7, Canada
Phone: (604) 774-5240
Email: makeitso@fullstackrevops.com

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